Terms & Conditions

The law states that a minor cannot enter into a contract. It is therefore unlawful for anyone under the age of 18 to enter into a contract with Rustic Posy.

Whilst every precaution is taken to ensure that our customers are transacting with us in a safe and secure environment, Rustic Posy does not accept any responsibility for any losses or damages incurred by a customer whose credit card has been used fraudulently or in an unauthorised manner.

If we have any reason to believe that a credit card is being used in a fraudulent or unauthorised manner we will not enter into that transaction. We will take all necessary steps to ensure that Rustic Posy does not enter into any transactions with anyone who wishes to use a credit card in a fraudulent or unauthorized manner.

Rustic Posy Reserves all Rights to the Intellectual Property owned by it.

Payment
No goods will be dispatched without full payment.

Pricing on the www.rusticposy.com.au site is in Australian Dollars (AUD) and includes GST of 10%.

Prices are subject to change without notice but once an order is placed, your price will be honoured.

Rustic Posy offers secure online ordering using our user-friendly shopping cart system. Payment can be made by Visa, MasterCard, and Amex using the security of PayPal.

Goods will be dispatched once payment has cleared.

We minimise the risk to our customers by using the direct payment solutions hosted by PayPal to process all credit card payments.

For more information please visit www.paypal.com.au

Delivery Times
Rustic prepare our Posy fresh each day Monday to Saturday and receive orders up to 1pm Perth time each day or until we have SOLD OUT.

Delivery of Orders for Today’s Posy starts from 1pm unless we are SOLD OUT then they may start earlier.

Delivery to Businesses is generally between 1pm and 4pm

Delivery to Homes and apartments is generally between 1pm and 7pm

Delivery to Hospitals and Aged Care facilities is generally between 1pm and 6pm.

If you have a time specific request for your delivery then please indicate it on the Order Page; Rustic Posy will attempt to meet your request, however it may not always be possible due to scheduling requirements and traffic.

Receipt of Posy
If no one is at home when we deliver we will leave your Posy at or near the front door. If we consider that the location is not suitable to leave the Posy we will attempt to contact the sender via mobile or text to advise and take instructions.

If the sender of the Posy is not contactable then we will try and contact the recipient for instructions. If neither is contactable we will make a judgment call to leave the Posy or not.

Pre Orders
Our flowers are made up each day from fresh seasonal supplies. It is not possible to advise in advance the style or the type of Posy that will be made up on a given day. Pre Orders will be supplied as the Posy of Day.

Warranty | Cancellation & Refunds
Rustic Posy has every confidence in the Posy that we make up and deliver each day.

If you are not fully satisfied by the product that you receive please email or phone contact Rustic Posy and we will discuss the matter.

Given the delicate nature of the flowers we are not able to provide a refund if you change your mind after purchasing an ORDER NOW Posy. By this we mean a posy that is ordered for delivery that day.

If you have a pre ordered Posy and you wish to change the date of delivery this is possible by giving Rustic Posy notice prior to 12:00 noon the day before the Pre Delivery.

If you have a pre ordered Posy and you wish to cancel the order this is possible by giving Rustic Posy notice prior to 12:00 noon the day before the Pre Delivery. Rustic Posy will provide a full refund to your credit card with 72 hours.

Baci Chocolates
Add Baci Chocolates to your Order. Rustic Posy offers two options for the purchase of an organza of Baci chocolates; either 3 chocolates or 7 chocolates.

If you want something special in the way of a Baci parcel, then please email or phone us and we can provide a quote to you.

From time to time Rustic will have a special to add to your order, these will be advertised on our Check Out Page and on our social media including Facebook.

Baci Created by Perugina, finest Italian chocolatiers, each Bacio is a bittersweet kiss of velvety smooth chocolate, delicately embracing a luxurious milk chocolate and chopped hazelnut gianduja centre, topped with a whole hazelnut. To add to the charm, each Baci chocolate comes wrapped in a love note, inscribed with a message of affection, love or friendship.

The most romantic chocolates, Baci Perugina are the original Italian way to say ‘I Love You’.

Caution: Baci Chocolates contain Hazelnuts

Payments & Billing
Rustic Posy does not have the ability to access, to gather, store, collect or retain your credit card details or information.

We minimise the risk to our customers by using the direct payment solutions secure hosted payment page of PayPal to process all credit card payments.

PayPal Provides the Security Gateway between you, the Customer and Rustic Posy.

For more information please visit www.paypal.com.au

Other Websites
The Rustic Posy website may contains links to other websites.
Rustic Posy is not responsible for the privacy or policies of any Third Party.

Copyright
All information and body text contained in this website remains the Property of Rustic Posy.

Ownership location Statement
This website, www.rusticposy.com.au is 100% owned and 100% run in Australia